July 25, 2023

A Survey Of Customer Satisfaction With Real Estate Investment Services

A Survey Of Our Customers Satisfaction With Our Real Estate Investment Services

Our comprehensive range of services covers everything from property analysis and market research to financing options and property management. We understand that each investor has unique goals and preferences, which is why we take the time to understand your specific needs and tailor our services accordingly.

Our experts have their fingers on the pulse of the market. We conduct thorough research to identify lucrative investment opportunities, analyzing factors such as location, rental potential, and market trends. With our insights, you can make informed decisions and maximize your returns.

1. How satisfied are you with the overall real estate investment services you received?

Answer Type

No. of People Answered

Percentage of People Answered

  • Very satisfied

19

38%

  • Satisfied

15

30%

  • Neutral

9

18%

  • Dissatisfied

7

14%

  • Very dissatisfied

2

8%

 

2. How would you rate the professionalism and expertise of the real estate investment team?

Answer Type

No. of People Answered

Percentage of People Answered

  • Excellent

17

42%

  • Good

13

25%

  • Average

7

16%

  • Below average

5

12%

  • Poor

2

4%

 

3. Did the real estate investment team effectively communicate and keep you informed throughout the investment process?

Answer Type

No. of People Answered

Percentage of People Answered

  • Yes, always

25

38%

  • Yes, most of the time

22

32%

  • Occasionally

18

28%

  • Rarely

14

22%

  • No, never

10

14%

 

4. How responsive were they to your questions and concerns?

Answer Type

No. of People Answered

Percentage of People Answered

  • Extremely responsive

44

68%

  • Very responsive

36

44%

  • Moderately responsive

32

38%

  • Slightly responsive

28

24%

  • Not responsive at all

12

12%

 

5. How satisfied are you with the returns or performance of your real estate investments?

Answer Type

No. of People Answered

Percentage of People Answered

  • Very satisfied

52

48%

  • Satisfied

46

36%

  • Neutral

31

29%

  • Dissatisfied

27

16%

  • Very dissatisfied

16

10%

 

6. Did the real estate investment services meet your financial objectives and goals?

Answer Type

No. of People Answered

Percentage of People Answered

  • Yes, completely

56

78%

  • Yes, partially

24

32%

  • No, not at all

16

28%

 

7. How would you rate the transparency of the real estate investment services regarding fees, charges, and other financial aspects?

Answer Type

No. of People Answered

Percentage of People Answered

  • Very transparent

62

58%

  • Somewhat transparent

56

32%

  • Neutral

44

28%

  • Not very transparent

22

12%

  • Not transparent at all

10

8%

 

8. How likely are you to recommend the real estate investment services to others?

Answer Type

No. of People Answered

Percentage of People Answered

  • Very likely

77

62%

  • Likely

65

26%

  • Neutral

44

18%

  • Unlikely

17

12%

  • Very unlikely

                    5

2%

 

9. How would you rate the accuracy and completeness of the information provided about potential real estate investment opportunities?

Answer Type

No. of People Answered

Percentage of People Answered

  • Excellent

87

48%

  • Good

58

26%

  • Average

46

22%

  • Below average

12

7%

  • Poor

7

2%

 

10. Were there any unexpected or hidden costs associated with the real estate investment services?

Answer Type

No. of People Answered

Percentage of People Answered

  • Yes, there were unexpected costs

54

28%

  • No, there were no unexpected costs

36

13%

  • Not sure

29

8%

 

11. Did the real estate investment services meet your timeline and deadlines?

Answer Type

No. of People Answered

Percentage of People Answered

  • Yes, they were completed on time

37

58%

  • No, there were delays

25

17%

  • Not applicable

18

12%

 

12. How satisfied are you with the level of risk management and mitigation strategies employed by the real estate investment team?

Answer Type

No. of People Answered

Percentage of People Answered

  • Very satisfied

44

48%

  • Satisfied

38

22%

  • Neutral

9

13%

  • Dissatisfied

7

9%

  • Very dissatisfied

3

2%

 

13. Were you provided with regular performance reports or updates on your real estate investments?

Answer Type

No. of People Answered

Percentage of People Answered

  • Yes, regularly

54

68%

  • Occasionally

46

32%

  • Rarely

28

12%

  • No, never

11

8%

 

14. Did the real estate investment services offer a variety of investment options to choose from?

Answer Type

No. of People Answered

Percentage of People Answered

  • Yes, a wide variety

19

38%

  • Yes, but limited options

15

30%

  • No, there were very few options

9

18%

  • Not applicable

7

14%

 

15. How would you rate the customer service and support provided by the real estate investment team?

Answer Type

No. of People Answered

Percentage of People Answered

  • Excellent

28

46%

  • Good

17

26%

  • Average

11

8%

  • Below average

8

6%

  • Poor

5

2%

 

16. How satisfied are you with the overall value for money of the real estate investment services?

Answer Type

No. of People Answered

Percentage of People Answered

  • Very satisfied

58

38%

  • Satisfied

46

25%

  • Neutral

38

16%

  • Dissatisfied

27

12%

  • Very dissatisfied

12

6%

 

17. Would you consider using the real estate investment services again in the future?

Answer Type

No. of People Answered

Percentage of People Answered

  • Definitely yes

38

48%

  • Probably yes

25

16%

  • Undecided

22

14%

  • Probably no

7

6%

  • Definitely no

3

1%

 

18. Do you have any additional comments or suggestions for improving our real estate investment services?

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We pride ourselves on delivering exceptional customer service and results. Our goal is to help you build a profitable real estate portfolio and achieve financial success. With our expertise and personalized approach, you can trust that your investments are in safe hands.

Take the first step towards your real estate investment journey and contact us today. Let our real estate investment services pave the way for your success.