May 25, 2023

A Survey Of Our Customers Satisfaction With Our Real Estate Investment Services

A Survey Of Our Customers Satisfaction With Our Real Estate Investment Services

Real estate business involves buying, managing, and then either renting out or selling a piece of property for a profit. Among the best business real estate investments are multifamily, office, retail, hotel, and industrial developments.

Investors who are committed to enhancing their local neighborhoods may find success in commercial real estate investing. A great way to diversify your holdings, lower your risk, and maximize your returns is through real estate investing.

1. How satisfied are you with the overall experience of investing in real estate with our company?

Answer Type

Response

Percentages (%)

Extremely satisfied

77 

58% 

Somewhat satisfied

13 

5% 

Neutral

0% 

Somewhat dissatisfied

6

0.3%

Extremely dissatisfied

4

0.1% 

How satisfied are you with the overall experience of investing in real estate with our company

2. How likely are you to recommend our real estate investment services to a friend or colleague?

Answer Type

Response

Percentages (%)

 Extremely likely

56 

38% 

 Somewhat likely

21 

3% 

 Neutral

11 

6% 

Somewhat unlikely

8

4%

Extremely unlikely

3% 

How likely are you to recommend our real estate investment services to a friend or colleague

3. How would you rate the communication you received from our team during the investment process?

Answer Type

Response

Percentages (%)

Excellent

82

68% 

Good

11 

4% 

Fair

3

0.2% 

Poor

2

0.1%

Very poor

2

0.1% 

 

How would you rate the communication you received from our team during the investment process

4. How satisfied are you with the quality of the properties we have available for investment?

Answer Type

Response

Percentages (%)

Extremely satisfied

66 

28% 

Somewhat satisfied

12 

7% 

Neutral

17 

11% 

Somewhat dissatisfied

3

0.1%

Extremely dissatisfied

2

0.01% 

 

How satisfied are you with the quality of the properties

5. How would you rate the professionalism and expertise of our investment advisors?

Answer Type

Response

Percentages (%)

Excellent

60 

28% 

Good

22 

12% 

Fair

1% 

Poor

3

0.2%

Very poor

1

0.01% 

 

How would you rate the professionalism and expertise of our investment advisors

6. How easy was it to navigate our investment platform and access the information you needed?

Answer Type

Response

Percentages (%)

Very easy

14

8% 

Somewhat easy

21

7% 

Neutral

17

5% 

Somewhat difficult

22

8%

Very difficult

26

11% 

 

Is there anything you would like to see improved in our real estate investment services

7. Is there anything you would like to see improved in our real estate investment services?

Answer Type

Response

Percentages (%)

Properties

32 

22% 

Customer service

21 

6% 

Nothing

47

26% 

 

Is there anything you would like to see improved in our real estate investment services

8. Is our real estate investment service overall satisfactory to you?

Answer Type

Response

Percentages (%)

Extremely satisfied

56 

23% 

Somewhat satisfied

23

8% 

Neutral

5% 

Somewhat dissatisfied

6

2%

Extremely dissatisfied

3% 

 

Is our real estate investment service overall satisfactory to you

9. Do you intend to make investments in a particular industry or region?

Answer Type

Response

Percentages (%)

Yes

67

54%

No

33

46%

 

Do you intend to make investments in a particular industry

10. How quickly should real estate investments be made?

Answer Type

Response

Percentages (%)

Immediately 

40

24%

6 months 

34

28%

1 year 

16

14%

2+ year

10

10%

 

How quickly should real estate investments be made

11. Are services for real estate businesses profitable?

Answer Type

Response

Percentages (%)

Yes

97

72%

No

3

24%



Are services for real estate businesses profitable

12. Do you want to know more about services for buying and selling real estate?

Answer Type

Response

Percentages (%)

Yes

86

72%

No

14

28%



Do you want to know more about services for buying and selling real estate

13. What kind of services are you searching for in real estate investing?

Answer Type

Response

Percentages (%)

Residential 

26

22%

Commercial 

21

18%

Industrial Real Estate

23

20%

Retail Real Estate

15

22%

Other

15

13%

What kind of services are you searching for in real estate investing