Case studySample case study
Campaign requests, approvals and status in one place
Calloway Reach Travel · Travel, United States
- 0%Offers published without legal reviewlower, was 22%
- 1 dayMedian approval waitlower, was 4 days
- 98%Requests with a complete briefhigher, was 41%
The problem
Campaign requests arrived by chat, email and meetings. Nobody could see what was waiting for approval, and legal review of offers was often missed.
What was built
- A campaign intake form that creates a brief with required fields
- Draft preparation from the brief and brand rules, in the formats each channel needs
- An approval board showing every piece, its reviewer and its status
Where a person approves
Marketing approves content; legal approves any piece that contains an offer or a price. Publishing is blocked until both are recorded.
The result
Pieces published without a recorded legal review fell from 22% to zero. Median approval wait fell from 4 days to 1.
Systems and tools
- Project board API
- Brand rules and prompt library
- Email and social scheduling connectors
- Approval log
Limit found
Paid-media budget changes stay outside the platform and are made by the media buyer.
- Before launch
- After launch
- 4.2Jan
- 4Feb
- 3.8Mar
- 2.1Apr
- 1.3May
- 1Jun
View data table
| Period | Value |
|---|---|
| Jan | 4.2 |
| Feb | 4 |
| Mar | 3.8 |
| Apr | 2.1 |
| May | 1.3 |
| Jun | 1 |
- Sector
- Travel
- Country
- United States
- Size
- 55 staff
- Timeline
- Pilot 4 weeks, implementation 7 weeks