Delivery process

How We Work: From AI Assessment to Managed Support

REIT Limited, a Bangladesh-based AI services and technical-delivery company, delivers in stages. Each stage has a purpose, inputs from you, outputs from us, evidence that it is complete, and a named person who approves the move to the next one.

The process in brief

An engagement moves from discovery to workflow design, prototype, evaluation, approval, controlled launch and handover, followed by optional ongoing support. You can stop or re-scope after any stage. Nothing reaches production until the acceptance checks agreed at the start have been met.

How long does a first engagement take?

A typical first engagement runs about 18 weeks from assessment to steady support: one week of assessment, a four-week pilot, a one-week evaluation and decision, about eight weeks of implementation, then launch and handover.

A typical first engagement, week by weekweeks
View data table
A typical first engagement, week by week (weeks)
StageWhen
AI assessmentweeks 1 to 1
Scoped pilotweeks 2 to 5
Evaluation and decisionweeks 6 to 6
Production implementationweeks 7 to 14
Launch and handoverweeks 15 to 15
Managed supportweeks 16 to 18
Sample data

25%

of respondents have moved 40% or more of their AI pilots into production.

Deloitte, 21 January 2026Survey of 3,235 leaders in 24 countries, August to September 2025

22%

of organisations have successfully scaled AI across multiple business units or adopted an AI-first approach.

Gartner, 1 September 2026Survey of 1,303 organisations with at least USD 50 million revenue, January to April 2026

40%+

of agentic AI projects will be cancelled by the end of 2027 because of escalating costs, unclear business value or inadequate risk controls, Gartner predicts.

Gartner, 25 June 2025Analyst prediction, not a measured result

What happens at each delivery step?

The five phases contain eight delivery steps: discovery, workflow design, prototype, evaluation, approval, controlled launch, handover and ongoing support. Each step has a purpose, inputs from you, outputs from us, evidence that it is complete and a named approver.

Discovery is the AI assessment; design and prototype make up the scoped pilot; approval, controlled launch and handover belong to production implementation.

The eight delivery steps: purpose, inputs, outputs, acceptance evidence and approver
StepPurposeClient inputsREIT Limited outputsAcceptance evidenceApproved byNext step or stop
DiscoveryDecide whether the process is worth improving and feasible.A description of the process, access to the people who run it, the systems involved.A process and dependency map, constraints, and a recommendation to proceed, prepare or stop.You confirm the map is accurate.Your process ownerProceed to design, or stop if the fit is poor.
Workflow designFix the path before anything is built.Approval rules, exceptions, access details.A design showing triggers, steps, approval points, data used and acceptance checks.The design and acceptance checks are signed off.Your process ownerProceed to prototype, or revise the design.
PrototypeShow the design working on representative cases.Sample cases and test accounts.A working prototype in a test environment.The prototype runs the sample cases end to end.REIT Limited delivery leadProceed to evaluation.
EvaluationMeasure the prototype against the agreed checks.Reviewers to judge outputs; expected results.Test results, findings, limitations and a go or no-go recommendation.Results are compared with the acceptance checks.Your process ownerApprove, re-scope, or stop.
ApprovalMake the production decision deliberately.A decision-maker with authority over the process.A release plan with a rollback route and operating responsibilities.Written approval to launch.Your decision-makerProceed to launch.
Controlled launchRelease without disrupting operations.Production access and a launch window.The system live for an agreed scope, monitored closely.Launch checks pass and no rollback is triggered.Both partiesProceed to handover.
HandoverLeave your team able to run it.The people who will operate the system.An operating guide, access records, a handover session.Your team operates a live case unaided.Your operating ownerClose the project or start support.
Ongoing supportKeep the system reliable after launch.A support contact and change approver.Monitoring, incident handling, controlled changes and maintenance reports.Reports against the agreed support scope.Your operating ownerReview at the agreed interval.

What does each engagement model cost?

There are five engagement models. The AI assessment costs USD 500. A scoped pilot is priced from USD 2,500, a production implementation from USD 6,000, managed support from USD 600 per month and a dedicated technical team from USD 3,200 per month.

AI assessment

USD 500

5 working days

One process reviewed for fit, dependencies and risk.

  • Process map and data check
  • Feasibility of each integration
  • Fixed-scope pilot proposal

Scoped pilot

from USD 2,500

3 to 4 weeks

One bounded use case built and tested on real cases.

  • Working workflow, agent or module
  • Acceptance checks agreed first
  • Evaluation report

Production implementation

from USD 6,000

6 to 10 weeks

The accepted pilot hardened, connected and launched.

  • Monitoring, logging and rollback
  • Operating guide and training
  • Handover or support start

Managed support

from USD 600 per month

Monthly, cancel with notice

Monitoring, changes and incidents under agreed targets.

  • Monthly service report
  • Controlled releases
  • Response targets by priority

Dedicated technical team

from USD 3,200 per month

Monthly, cancel with notice

Named engineers working to your backlog.

  • Engineer plus delivery lead
  • Weekly demonstration
  • One-month notice

Sample pricesPrices exclude third-party licences, model usage and taxes. The proposal sets the final price for your scope. Invoices are issued in USD; GBP, EUR and AUD are available on request.

What a proposal price includes and what is billed separately
Included in the priceBilled separately
Design, build, testing and documentation within the agreed scopeThird-party software licences and automation-tool subscriptions
Acceptance testing against the agreed checksAI model usage charged by the model provider
Operating guide and one handover sessionHosting and infrastructure in your own accounts
Thirty days of launch support after go-liveWork outside the agreed scope, quoted as a change request

What each engagement stage costs and delivers

Implementation is a one-off cost. Tool and model usage and support are recurring. The proposal shows them separately.

Assessment, pilot, implementation and support compared
StageDecision it resolvesOutputs to confirmCost categoriesIndicative price
AssessmentIs this process feasible and worth improving?The highest-value process to automate first, an estimate of time saved and operational risk, a dependency map, a roadmap and a fixed-scope pilot proposal, or a reason not to proceed.Assessment effort and any agreed discovery access.USD 500, 5 working days
Scoped pilotDoes one bounded use case meet the agreed checks?Prototype, representative test cases, findings, limitations, go or no-go recommendation.Pilot work, third-party licences and API usage, your review time.from USD 2,500, 3 to 4 weeks
Production implementationIs the agreed system ready for controlled use?Approved integrations, release and rollback plan, operating documentation, handover.Build and integration work, hosting, vendor usage, agreed change requests.from USD 6,000
Ongoing supportWho keeps the system operable?Defined coverage, monitoring, incident and change process, maintenance reports.Support scope, recurring tools and usage, separately agreed improvements.from USD 600 per month

The first paid step is the assessment. An enquiry is not an appointment, an assessment is not a commitment to a pilot, and a pilot is not a commitment to production. Additional workflows, connections, channels and hours of cover change the scope and the price.

Which delivery option suits your business?

What each option requires of you. None is right for every business.

Delivery partner, in-house hire, freelancer or no change
What it requiresDelivery partner such as REIT LimitedIn-house hireFreelancerLeave the process as it is
Your timeProcess owner's time for discovery, review and approvalHiring, onboarding and managementClose direction and review of one personThe current manual effort continues
Skills you must supplyKnowledge of your own processTechnical leadership to direct the workScope, testing and continuity planningNone beyond today's
Time to startAfter a one-week assessmentAfter recruitmentOften within daysNot applicable
Continuity riskCovered by a team and a support arrangementDepends on retaining the personDepends on one person's availabilityDepends on staff who know the manual steps
Ownership of the workSet out in the proposal before the pilotYours by employmentSet by the freelance contractNot applicable
Cost of leavingHandover session, guide and export of the workNotice period and knowledge transferWhatever documentation existsNone
Good fit whenThe need is defined and the process owner is availableAI work will be continuous and centralThe task is small and self-containedVolume is low and errors are cheap

Ownership, access and exit

Before a pilot starts, the proposal should state who owns and can export each of the following, and how access is removed at the end:

  • Client data and the accounts it lives in
  • Custom code, workflows and prompts
  • Third-party software and licences, with their own terms
  • Documentation and operating guides
  • Export formats and the handover of credentials

Accounts and data remain the client's. Terms for custom work and third-party components vary by project, so they are written into each proposal and not promised on this page.

Working with a team in Dhaka

REIT Limited works from Dhaka, Bangladesh (GMT+6). Office hours are Sunday to Thursday, 09:00 to 18:00 Bangladesh time (GMT+6), which overlaps with 09:00 to 12:00 UK time (to 13:00 during British Summer Time). Project communication runs in English through the channel agreed in the proposal, with a named delivery contact, scheduled review calls and written summaries after each one.

Client data is handled inside the client's own accounts wherever possible. Where any processing takes place elsewhere, the proposal says where and why. See the Privacy Notice for how this website handles enquiry data.

REIT Limited's office day on your local clocklocal time, 24-hour clock
  • REIT Limited at work (09:00 to 18:00 Dhaka)
  • Your 09:00 to 17:00 working day
View data table
REIT Limited's office day on your local clock (standard time)
CityREIT Limited office hours in local time
Dhaka09:00 to 18:00; overlap with a 09:00 to 17:00 day: 09:00 to 17:00 (8 h)
London03:00 to 12:00; overlap with a 09:00 to 17:00 day: 09:00 to 12:00 (3 h)
Berlin04:00 to 13:00; overlap with a 09:00 to 17:00 day: 09:00 to 13:00 (4 h)
Dubai07:00 to 16:00; overlap with a 09:00 to 17:00 day: 09:00 to 16:00 (7 h)
New York22:00 to 07:00; overlap with a 09:00 to 17:00 day: none in office hours
Sydney13:00 to 22:00; overlap with a 09:00 to 17:00 day: 13:00 to 17:00 (4 h)

Calculated from UTC offsets in standard time. In local summer time the blue bar starts one hour later in London, Berlin, New York and Sydney.

Sample office hours

To prepare for the first conversation, use the Workflow Scoping Checklist and read the AI Project Buyer Guide. Services are listed on the Services page.

Questions buyers ask

How do an assessment, a pilot and ongoing support differ?

An assessment decides whether one process is feasible and worth improving, and produces a map and a recommendation. A pilot builds one bounded use case and tests it against agreed checks. Ongoing support keeps a launched system reliable through monitoring, incident handling and controlled changes. Each is scoped and priced separately.

What must the client prepare before an assessment or pilot?

A description of one process: its trigger, inputs, systems, exceptions, approvals and outputs. You also need a process owner who can answer questions, and access to the systems involved. The workflow scoping checklist in Resources lists each item. Sensitive sample data is exchanged only by an agreed secure method.

Who owns the code, prompts and workflows after handover?

Client data and accounts remain the client's. Ownership and licence terms for custom code, workflows and prompts are set in the proposal, along with third-party licence limits, export options and how access is revoked. Buyers should read those terms before the pilot begins.

How does remote communication work across time zones?

Work is planned around the overlap between Dhaka office hours and yours. A named delivery contact, scheduled review calls and written summaries keep decisions on record. Response and support hours are stated in the proposal for each engagement.

Start with an assessment

One process, one recommendation, and a clear decision about whether to go further.

  • Assessment before any build
  • A person approves customer-facing actions
  • Registered in Bangladesh, RJSC No. C-169247/2021