AI Project Buyer Guide
How to choose a suitable first AI project and what a scoped engagement should deliver. Supports the services.
Resources
AI Project Resources for Business Buyers
REIT Limited, a Bangladesh-based AI services and technical-delivery company, publishes practical guidance that helps a buyer scope, assess and operate an AI project. Each resource can be used without contacting us.
Which guide should you read first?
Read the buyer guide if you are deciding whether and what to automate. Use the checklist once you have one process in mind and want to describe it for an assessment.
Workflow Scoping Checklist
A checklist for describing one workflow clearly enough for a practical assessment. Supports AI Workflow Automation.
How widely do businesses use AI?
Official surveys put business use of AI at about one in five firms in the United States, the European Union and Canada, and about three in ten in the United Kingdom. Use rises sharply with company size.
| Market | Share | What was measured | Official source |
|---|---|---|---|
| United Kingdom | 29% | of businesses reported using at least one type of AI technology in June 2026 (49% of those with 250 or more employees) | Office for National Statistics, 2 July 2026 |
| European Union | 20.0% | of enterprises with 10 or more employees used AI technologies in 2025, up from 13.5% in 2024 | Eurostat, 11 December 2025 |
| United States | 19.8% | of businesses reported using AI in the two weeks to 3 May 2026 | U.S. Census Bureau, 26 May 2026 |
| Canada | 19.2% | of businesses used AI to produce goods or deliver services in the 12 months to the second quarter of 2026 | Statistics Canada, 11 June 2026 |
| Australia | 43% | of small and medium enterprises reported some level of AI adoption between December 2025 and February 2026 | National AI Centre, Australian Government, 7 May 2026 |
88%
of survey respondents said their organisations use AI in at least one business function in 2025, ten percentage points more than in 2024.
McKinsey & Company, 10 December 2025Survey of 1,993 respondents, June to July 2025
22%
of organisations have successfully scaled AI across multiple business units or adopted an AI-first approach.
Gartner, 1 September 2026Survey of 1,303 organisations with at least USD 50 million revenue, January to April 2026
40%+
of agentic AI projects will be cancelled by the end of 2027 because of escalating costs, unclear business value or inadequate risk controls, Gartner predicts.
Gartner, 25 June 2025Analyst prediction, not a measured result
87%
of customers say it is essential for companies to provide an option to reach a human agent when using generative AI in customer service.
Gartner, 4 August 2026Survey of 3,566 customers, February to March 2026
Which topics do these resources cover?
Nine subject areas, each tied to the service that applies it.
| Topic | What it covers | Related page |
|---|---|---|
| AI workflow automation | Choosing a first process, approval design, exception handling | AI Workflow Automation |
| Agentic AI systems | Bounded agents, tool permissions, evaluation and hand-off | Agentic AI Development |
| AI governance and quality assurance | Evaluation sets, prompt versions, change control | AI System Assurance & Support |
| CRM and API integrations | Data mapping, webhooks, duplicate prevention, vendor limits | AI & Digital Orchestration |
| AI marketing operations | Brand voice, prompt libraries, approval workflows | AI Marketing Automation |
| Prompt engineering | Tested, versioned prompts for repeatable work | AI Marketing Automation |
| Managed IT support | Coverage, priorities, response targets, backup checks | IT Technical Support |
| Business platform engineering | Portals, dashboards and configured platforms | Business Platforms |
| AI search visibility | How AI assistants find, understand and cite a company | AI Marketing Automation |
Terms used on this site
Each term is used with the same meaning on every page.
- Workflow automation
- A known trigger starts a defined sequence of steps. The output is a tested process with routing, approvals and recovery.
- Agentic AI
- An AI agent chooses from permitted tools within a bounded task. The output is an evaluated assistant with action limits and human handoff.
- AI orchestration
- Several agents, models, applications and workflows are coordinated together. The output is a managed process with shared state and visibility.
- Business platform
- An interface that brings data, workflows and AI capabilities together for one operating need.
- Human approval point
- A step where the system stops and waits for a named person before acting.
- Acceptance check
- A written, measurable condition that the build must meet before it is accepted.
- Generative engine optimisation (GEO)
- Making services, entities and evidence clear enough for AI answer engines to understand and cite. It does not secure a recommendation.
Questions buyers ask
Where should a business start with AI automation?
Start with one process that repeats often, follows rules that can be written down, has stable inputs and has an owner. Describe it using the workflow scoping checklist, then decide whether a workflow, an agent or a simpler change is the right response. The buyer guide explains each choice.
Are these resources specific to REIT Limited's services?
No. The buyer guide and the checklist describe good practice for scoping any AI project and can be used with any provider or an in-house team. They reflect how REIT Limited scopes its own work, which is why each links to the related service.
Have a process in mind?
Complete the checklist, then send us the outline for an assessment.
- Assessment before any build
- A person approves customer-facing actions
- Registered in Bangladesh, RJSC No. C-169247/2021